Greensleeves Care has implemented Ally, an acoustic monitoring system, into several of its homes. The system uses Artificial Intelligence and sensors to detect residents’ changes in motion when they are alone in their rooms at night, and is designed to reduce the number of checks made by staff, as these often unintentionally disturb residents and lead to poor quality of sleep.

The system is explained on Ally’s website, saying:

“Our AI technology learns to differentiate between resident activity and normal background signals to detect when residents are calling for help, are awake and active, unusually restless, or in discomfort. Care staff simply check alerts on a smartphone, review sensor data, listen to audio samples, and assess whether residents need their assistance.”

Harleston House, a Greensleeves Care home in Lowestoft, implemented the Ally Acoustic Monitoring system to their home in 2019, and the technology has made a huge difference to the quality of night-time care provided to residents.

Susan Graham, Home Manager, said the following about the system:

“For me, Ally really transformed how my team provides care to our residents at night. We are now able to respond to residents’ needs better, understand how to better care for them round the clock, and also ensure we give them the best night’s sleep possible.

We realised the immediate impact from the outset. On the very first night of use, we were alerted to a resident who had a fall that we simply would not have known about until the next check. Beyond this, we have seen a reduction in the number of night-time falls, as we are now often able to respond to assist residents before a fall happens.”

Read Harleston House’s case study here:

This system is already implemented at Harleston House, Broadlands and Henley House and is in the process of being implemented at Buckler’s Lodge and Clarendon Lodge.