Welcome to

Whitegates

  • Westfield Lane, Westfield, Hastings TN35 4SB
  • Top 20 Care Group
  • CQC Good

Whitegates is a small, not-for-profit care home in Westfield, Hastings, set in the peaceful East Sussex countryside. We provide residential, respite, and early dementia care in a charming former tea house, with personalised support, homely spaces, landscaped gardens, and our reassuring Home for Life funding assurance.

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Summer Respite Offer

Enjoy our summer short-stay offer, stay for 3 weeks for the price of 2 (T&Cs apply). Find out more.

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About Whitegates, Our Top-Rated Care Home In Westfield”

Whitegates is a small, not-for-profit care home in Westfield, Hastings, set within the peaceful East Sussex countryside. Once a welcoming tea house, our home now provides residential, respite, and early dementia care in a warm, familiar setting where residents are supported with dignity, comfort, and kindness.

As a top-rated charity-run care home in Hastings based on independent resident and relative reviews, we focus on people, not profit. Every part of daily life is shaped around personal routines, individual preferences, and meaningful companionship. Our small size with only 21 rooms and stable team allows us to get to know each resident well, from how they like their tea to the activities, meals, and quiet moments that help them feel settled.

We are CQC-rated Good in all categories and part of Greensleeves Care, a trusted care charity with a long-standing commitment to compassionate care. With our Home for Life funding assurance, residents remain supported if their personal funds run out. We also offer a flexible trial period, giving residents time to experience life at Whitegates before making a longer-term decision.

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Care services

  • Residential Care
  • Early Dementia Care
  • Respite Care
  • End-of-Life Care

Key Facilities

  • Ensuite wetrooms
  • Dining rooms
  • Comfortable lounges
  • Landscaped gardens
  • Library
  • Countryside views
  • Lift
  • Wheelchair access

“The staff at Whitegates have been so wonderful to Nanny. She has been at the home for nearly 6 years now and thoroughly enjoys the food, activities and care.”

Granddaughter of Resident

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Why choose Whitegates Care Home in Westfield?

Home for Life funding assurance

With our Home for Life funding assurance, residents remain supported if their personal funds run out during their stay.

Number 1 charity-run care home in Hastings

Whitegates is a top not-for-profit care home in Hastings based on independent reviews, offering trusted care in a peaceful countryside setting.

Fund care, not shareholders

As a charity, every penny goes back into providing thoughtful care, comfortable surroundings, and meaningful daily experiences.

Small home with a personal approach

As a small community, we get to know each resident well and tailor care to familiar routines and preferences.

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A Home for Life

Greensleeves Care’s Home for Life funding assurance means that if a resident’s personal funds are ever depleted, they will be supported to stay in the place they call home. This helps residents remain in their chosen care home, surrounded by the people and spaces they know, and gives families peace of mind.

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Our care services in Westfield

Residential

Residential Care

We provide person-centred residential care with support available day and night for daily routines, personal care, medication, meals, and wellbeing. Our personalised care plans help residents maintain independence while receiving the right level of support at the right time. Life here is calm, friendly, and familiar, with a small-home feel that makes settling in easier. Residents are encouraged to stay socially engaged, enjoy meaningful activities, and shape each day around their own preferences, routines, and comforts, with our team close by whenever reassurance is needed.

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Life at Whitegates

Accommodation

Our 21-room home offers spacious, fully furnished bedrooms, including single rooms and a small number of companion rooms. Some bedrooms include en-suite wetrooms, and residents are encouraged to bring personal items, photos, ornaments, and small pieces of furniture to make the space feel familiar. Rooms are designed for comfort, privacy, and ease, with phone points, television points, residents’ internet access, and wheelchair access throughout the home. We keep the atmosphere calm, homely, and personal, with support close by whenever it is needed, day or night.

Whitegates Accommodation
Whitegates Accommodation
Whitegates Accommodation
Bucklers Lodge 16 11 23 077 (2)

Fees & funding at Whitegates

At Whitegates, our fees are comprehensive and tailored to each resident’s needs. They cover fully personalised care around the clock, accommodation and furnishings, all meals and utilities, activities, and more. And, as we have no shareholders, every penny goes back into care and enhancing our residents’ lives.

We accommodate a range of funding options, including self-funding, local authority support and NHS Continuing Healthcare (CHC). We guide individuals and families through the funding process and support residents in remaining in care if their private funds are depleted.

Fees and key information
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What's included

  • 24/7 care & support
  • Spacious bedroom with en-suite
  • Nutritious meals & snacks
  • Utilities and Wi-Fi
  • Activities and outings
  • Access to all facilities
  • Laundry & housekeeping

A message from our care home manager

Whitegates In Westfield

Whitegates sits on Westfield Lane in Westfield, Hastings, East Sussex, surrounded by countryside while remaining close to the local surrounding area. The setting is peaceful and village-like, with local shops, a GP surgery, social spaces, and nearby Westfield village amenities.

Hastings town centre is within easy reach, along with Rye, Battle, and St Leonards for coastal visits, shopping, cafés, and local landmarks. Public transport links include nearby bus stops and train access from Three Oaks, Doleham, Ore, and Hastings stations. The A28 also provides a straightforward route towards Hastings and the wider East Sussex area. Parking is available at the home, making visits and appointments easier. Conquest Hospital and Sussex Premier Health are both around 1.3 miles away.

Westfield village, 0.5 miles
Bus stop, 50 metres
Hastings town centre, 3 miles
Conquest Hospital, 1.3 miles

Frequently
asked questions

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What is life like at Whitegates Care Home?

Life at Whitegates feels calm, familiar and gently social, with comfort, independence and personal routines shaping each day. Residents enjoy freshly prepared meals, spacious bedrooms, peaceful landscaped gardens, comfortable lounges and a varied activities programme. Our countryside setting in Westfield brings a quiet village feel, while our CQC Good rating reflects the safe, caring and responsive support we provide.

Can I arrange a trial or respite stay?

We provide short-term respite care for residents who need temporary support, time to recover or a reassuring change of routine. A stay includes personalised care, home-cooked meals, activities, companionship and comfortable accommodation. We also offer a 6-week flexible trial period, giving residents time to experience daily life, meet our team and feel settled before making a longer-term decision.

How is the transition into care supported?

We take time to make each move into Whitegates feel calm, personal and well supported. Before a resident joins us, we get to know their care needs, routines, preferences and interests, then create a personalised care plan. Our small 21-room home helps residents build familiar relationships, settle into daily life, and make their bedrooms feel comfortable, familiar, and their own.

How do you support residents living with dementia?

We support residents in the early stages of dementia with gentle guidance in a safe, supportive environment. Our team helps with daily tasks, familiar routines, social connection and emotional wellbeing. Care is shaped around independence, identity and personal comfort, while activities are adapted to help residents stay engaged without feeling overwhelmed.

Can residents personalise their bedrooms?

Residents are encouraged to make their bedrooms feel familiar, comfortable and personal. Our spacious, fully furnished rooms include single rooms and a small number of companion rooms, with some rooms offering en-suite wetrooms. Residents can bring photos, ornaments and small pieces of furniture where suitable. Phone points, television points and residents’ internet access also support comfort and connection.

What happens if my funds run out?

Through our Home for Life funding assurance, we aim to support residents in continuing to live at Whitegates if their personal funds run out. As a not-for-profit care home, our focus is on care, comfort and long-term reassurance. Each situation is handled with sensitivity and respect, with clear communication and support so residents can feel secure in the place they call home.

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Ratings &
accreditations

A legacy of care

Our home is part of Greensleeves Care, a leading group rooted in a charitable legacy that began after World War II with the Women’s Voluntary Service. Inspired by the green sleeves in their iconic uniform, our name reflects a long-standing commitment to compassion and service. Since becoming an independent charity in 1997, we have built on this heritage to deliver award-winning residential, dementia, and nursing care across England.

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Whitegates, Westfield Lane, Westfield, Hastings, East Sussex TN35 4SB

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