Welcome to

Torkington House

  • Creswick Road, Acton, London W3 9HF
  • Top 20 Care Group
  • CQC Good

Torkington House is a multi-award-winning care home in Acton, providing residential, dementia, and respite care in a warm, homely setting. With long-serving staff, beautiful gardens and our Home for Life funding assurance, we support residents with familiar, thoughtful care shaped around comfort, dignity and everyday wellbeing.

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About Torkington House, our Top-rated care home in Acton

Torkington House is a long-established, not-for-profit care home in Acton, Ealing, offering award-winning residential, dementia, respite, and end-of-life care in a warm, traditional and homely setting. Set on a quiet residential street near Uxbridge Road, our Edwardian home is well known locally for thoughtful, consistent care and a friendly atmosphere that helps residents feel settled.

We are proud to be recognised as the top charity-run care home in Ealing, with Torkington House also named among London’s Top 20 care homes. Our long-serving management team lead a stable staff group with minimal to no agency use, creating continuity, trust, and a strong sense of belonging. As part of Greensleeves Care, a respected not-for-profit care group, we reinvest in the care, comfort, and daily life of our residents.

Life at Torkington House is shaped around dignity, independence, and everyday wellbeing. Residents enjoy comfortable en-suite bedrooms, bright lounges, cosy dining areas, landscaped gardens, fresh meals prepared on site, and a varied activities programme. And our Home For Life funding assurance means residents continue to be supported if their funds run out, providing lasting reassurance within a caring community.

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Care services

  • Residential Care
  • Dementia Care
  • Respite Care
  • End-of-Life Care

Key Facilities

  • En-suite wetrooms
  • Lounges & snugs
  • Dining room
  • Garden
  • Lift
  • Wheelchair access
  • 247 call bell
  • Wifi

“Torkington House is a wonderful place! My mum is receiving the best care which is always given consistently and professionally. She is looked after with kindness and dignity and is very happy and settled.”

Daughter of Resident

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Why choose Torkington House Care Home in Acton?

Home for Life funding assurance

We support residents to stay at Torkington House if their personal funds run out after some time in care.

#1 care home in Ealing

We are the top-ranking not-for-profit care home in Ealing, based on independent reviews on carehome.co.uk.

Fund care, not shareholders

As part of a charity, every penny is used to support thoughtful care, comfort and daily life at our home.

Long-standing dedicated team

Our stable team, with little to no agency use, provides care from familiar faces who know our residents well.

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A Home for Life

Greensleeves Care’s Home for Life funding assurance means that if a resident’s personal funds are ever depleted, they will be supported to stay in the place they call home. This helps residents remain in their chosen care home, surrounded by the people and spaces they know, and gives families peace of mind.

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Our care services in Acton

Residential

Residential Care

We provide person-centred residential care with support available throughout the day and night, helping residents with daily routines while encouraging independence wherever possible. Our personalised care plans are shaped around individual preferences, health needs, interests, routines and the pace each resident feels comfortable with. From help with dressing, medication and meals to companionship, activities, quiet time and gentle encouragement, our long-standing team provides steady, familiar support. Life here is warm, sociable and reassuring, with space to settle in gradually and feel truly at home.

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Life at Torkington House

Accommodation

Torkington House has 32 bedrooms, including 23 with full en-suite wetrooms, and assisted bathrooms on every floor. Rooms are spacious and welcoming, giving residents a private and comfortable space that feels truly their own. They are fully furnished with a bed, armchair as well as phone and television points, internet access and the option to bring personal furniture where suitable to create a sense of comfort. With lift access, wheelchair access and supportive care close by, residents can settle into daily life with confidence, privacy and reassurance.

Torkington House Accommodation
Torkington House Accommodation
Bucklers Lodge 16 11 23 077 (2)

Fees & funding at Torkington House

At Torkington House, our fees are comprehensive and tailored to each resident’s needs. They cover fully personalised care around the clock, accommodation and furnishings, all meals and utilities, activities, and more. And, as we have no shareholders, every penny goes back into care and enhancing our residents’ lives.

We accommodate a range of funding options, including self-funding, local authority support and NHS Continuing Healthcare (CHC). We guide individuals and families through the funding process and support residents in remaining in care if their private funds are depleted.

Fees and key information
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What's included

  • 24/7 care & support
  • Spacious bedroom with en-suite
  • Nutritious meals & snacks
  • Utilities and Wi-Fi
  • Activities and outings
  • Access to all facilities
  • Laundry & housekeeping

A message from our care home manager

Torkington House In Acton

Torkington House is located on Creswick Road in Acton, London, W3 9HF, in a peaceful, residential part of the local surrounding area. The home is close to Uxbridge Road High Street, with local shops, cafés, places of worship and everyday amenities nearby.

Acton Main Line, Acton Central and West Acton stations are all within easy reach, with nearby bus stops serving the surrounding area. Ealing Broadway, Chiswick and Shepherd’s Bush are also close by, making the home accessible from neighbouring parts of West London. The nearest GP surgeries are The Horn Lane Surgery and Hillcrest Surgery, both less than half a mile away. Parking is available by arrangement when visiting the home.

High Street, 5-minute walk
Acton Main Line Station, 5-minute drive
Central Line Station, 5-minute drive
The Horn Lane Surgery, 0.3 miles

Frequently
asked questions

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What is life like at Torkington House Care Home?

Life at Torkington House feels warm, familiar and homely, with comfort, companionship and thoughtful care at the centre of each day. Residents enjoy freshly prepared meals, bright lounges, large gardens, meaningful activities and a long-established team who know the home well. The quiet Acton setting, traditional Edwardian character and strong local reputation for dementia care help create a reassuring place to live.

Can I arrange a trial or respite stay?

We provide short-term respite care for residents who need extra support after illness, an operation or a change in routine. Each stay includes personalised care, freshly prepared meals, activities, comfortable accommodation, and time to settle in gently. We also offer a 6-week flexible trial period, giving residents the opportunity to experience daily life, meet the team, and feel reassured before making a longer-term decision.

How is the transition into care supported?

We take the time to make each move into Torkington House feel calm, personal, and well-supported. Before a resident joins us, we get to know their care needs, routines, preferences, and interests, then create a personalised care plan. Our long-standing team helps residents gradually settle in, build familiar relationships, and make their bedrooms feel comfortable, with kindness, patience, and close attention to well-being.

How do you care for residents living with dementia?

We provide specialist dementia care in a safe, supportive, and homely environment. Our trained team supports residents living with dementia through familiar routines, gentle reassurance, meaningful activities, and person-centred care. Torkington House is well known locally for dementia care, with a calm approach that helps residents maintain confidence, dignity, and a sense of self as their needs change.

Can residents personalise their bedrooms?

Residents are encouraged to make their bedrooms feel familiar, comfortable and personal. Torkington House has 32 single bedrooms, including 23 with en-suite wetrooms. Own furniture can be brought where suitable, along with photos, ornaments and personal belongings that help the room feel like home. Phone points, television points and residents’ internet access also support comfort and independence.

What happens if my funds run out?

Through our Home for Life funding assurance, we aim to support residents in continuing to live at Torkington House if their personal funds run out. As a not-for-profit care home, our focus is on care, comfort, and long-term reassurance. Each situation is handled with sensitivity and respect, with clear communication and support so residents can feel secure in the place they call home.

Colleague and male resident

Ratings &
accreditations

I am so grateful to the staff at Torkington House for the wonderful care my Mum received during her last few years of life. Mum had always suffered with depression but during her time in the home she became happier than she had been in years because of the love that she received from staff that looked after her. She had never eaten very well and despite 2 years of me trying to find ways to get her interested in eating I was unsuccessful. The team at Torkington House managed to get her eating again and she gained weight and became physically much healthier. The love that they showed my Mum made me cry on a number of occasions and when Mum died, several team members were also in tears – you can tell that they do not see their work as only a job and they form real bonds with the residents. I really cannot speak highly enough of the home and the amazing team that work there – they made my Mum’s last years happier and healthier and allowed her to pass with dignity and love. Thank you all.

Son of resident

A legacy of care

Our home is part of Greensleeves Care, a leading group rooted in a charitable legacy that began after World War II with the Women’s Voluntary Service. Inspired by the green sleeves in their iconic uniform, our name reflects a long-standing commitment to compassion and service. Since becoming an independent charity in 1997, we have built on this heritage to deliver award-winning residential, dementia, and nursing care across England.

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Torkington House, Creswick Road, Acton, London W3 9HF

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