Welcome to

Pelsall Hall

  • Paradise Lane, Pelsall, Walsall, West Midlands WS3 4NH
  • Top 20 Care Group
  • CQC Good

Welcome to Pelsall Hall, a warm not-for-profit care home in Pelsall, Walsall, offering residential, dementia and respite care in a well-established historic setting. With long-standing management and team, you are guaranteed care from familiar faces in homely surroundings, daily activities, and large, accessible gardens. Our Home for Life funding assurance sets us apart.

New Care Enquiry: 0000 000 000
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phone For friends and family: 0000 000 000

Summer Respite Offer

Enjoy our summer short-stay offer, stay for 3 weeks for the price of 2 (T&Cs apply). Find out more.

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About Pelsall Hall, Our Top-Rated Care Home in Pelsall, Walsall

Pelsall Hall is a leading not-for-profit care home in Pelsall, Walsall, offering residential, dementia and respite care in a welcoming, homely setting. Set on Paradise Lane in the heart of Pelsall, the home has 39 spacious bedrooms, most with en-suite facilities, along with comfortable lounges, a dining room, an activities room and accessible outdoor spaces. With large grounds, ponds and a gardening courtyard, Pelsall Hall gives residents room to relax, spend time outside and enjoy everyday life at their own pace.

Part of Greensleeves Care, Pelsall Hall is run with a clear focus on people, comfort and long-term reassurance, including a unique commitment to support residents to stay in care if their financial circumstances change. The home is CQC-rated Good and has a strong reputation for dementia care across Walsall and the wider West Midlands, supported by a long-standing manager and a stable, experienced local team who know the home well. With local roots linked to the Charles family, who owned Pelsall Hall for many generations and were closely connected to the area’s health, the home carries a sense of continuity and commitment to Pelsall.

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Care services

  • Residential Care
  • Dementia Care
  • Respite Care
  • End-of-Life Care

Key Facilities

  • En-suite wetrooms
  • Dining room
  • Lounges
  • Hair salon
  • Activities room
  • Accessible grounds
  • Gardening courtyard
  • Wi-Fi

“Pelsall Hall is the friendliest yet most professional care home. The attention to detail and each resident’s needs is second to none. My mom has been treated with dignity and gentle care (…). Worth every penny.”

Daughter of a resident

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Why Choose Pelsall Hall In Pelsall, Walsall

Home For Life funding assurance

You can feel reassured that support is in place if your personal funds run out while living at Pelsall Hall.

Top 20 Care Group in England

Pelsall Hall is part of Greensleeves Care, a charity consistently named as a leading care group through independent reviews at carehome.co.uk

Fund care, not shareholders

As part of a charity, Pelsall Hall uses every penny to support thoughtful care, comfortable living, and daily well-being.

Long-standing dedicated team

Pelsall Hall has a stable, experienced team that offers support from familiar, friendly faces.

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A Home for Life

Greensleeves Care’s Home for Life funding assurance means that if a resident’s personal funds are ever depleted, they will be supported to stay in the place they call home. This helps residents remain in their chosen care home, surrounded by the people and spaces they know, and gives families peace of mind.

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Our Services In Pelsall Hall

Residential

Residential Care

We provide 24-hour residential care that supports daily living while helping residents keep as much independence as possible. Each personalised care plan is shaped around individual routines, preferences and abilities, with person-centred help for dressing, medication, meals, mobility and wellbeing. In a homely setting with welcoming lounges, daily activities, accessible gardens and familiar staff, residents can settle in gently, feel known, and enjoy everyday life with confidence.

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Life at Pelsall Hall

Accommodation

Pelsall Hall has 39 spacious bedrooms, most with en-suite wetroom facilities, giving residents a comfortable private space to make their own. Rooms include a modern call system, a telephone point, Wi-Fi access, profiling beds, and a comfortable armchair. Residents are welcome to bring familiar belongings and small items of furniture, helping each room feel personal. Assisted bathrooms, lift access across its three floors and secure external doors support safety, ease and reassurance every day.

Pelsall Accommodation
Pelsall Accommodation
Bucklers Lodge 16 11 23 077 (2)

Fees & funding at Pelsall Hall

At Pelsall Hall, our fees are comprehensive and tailored to each resident’s needs. They cover fully personalised care around the clock, accommodation and furnishings, all meals and utilities, activities, and more. And, as we have no shareholders, every penny goes back into care and enhancing our residents’ lives.

We accommodate a range of funding options, including self-funding, local authority support and NHS Continuing Healthcare (CHC). We guide individuals and families through the funding process and support residents in remaining in care if their private funds are depleted.

Fees and key information
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What's included

  • 24/7 care & support
  • Spacious bedroom with en-suite
  • Nutritious meals & snacks
  • Utilities and Wi-Fi
  • Activities and outings
  • Access to all facilities
  • Laundry & housekeeping

A message from our care home manager

Wendy Clifton, Home Manager at Pelsall Hall, smiling outdoors, name badge: Wendy.

I began working in care at 18, supporting people with learning disabilities first, and moving to caring for older people, which soon became my passion. After completing my NVQ 5 and progressing in my career, I became a Registered Home Manager at another Greensleeves Care home before joining Pelsall Hall as Manager in 2019.

I’m extremely proud to lead a home with such strong local connections and history, and where residents are known, supported and encouraged to enjoy life each day. I know this is what many Managers will say but we truly have exceptional staff here – a stable, dedicated team who are key to delivering the warm atmosphere and plenty of laughter we have throughout the home.

Along with our good-humoured nature, one of the things people value the most about Pelsall Hall is that our focus is on people, not pockets. With our Home for Life commitment, residents can feel secure, cared for and truly at home.

Wendy Clifton

Care Home Manager, Pelsall Hall
35+ years’ experience in care

Pelsall Hall, In Pelsall, Walsall

Pelsall Hall is set on Paradise Lane in the village of Pelsall, Walsall, a quiet West Midlands setting with local shops, everyday amenities and green spaces close by. The home sits within easy reach of Pelsall village centre, with nearby places of worship, Pelsall Common and local GP surgeries including Pelsall Village Surgery and Chapel Street Surgery. Bus stops on Paradise Lane are close to the home, with routes connecting the surrounding area, including Bloxwich, Aldridge, Brownhills and central Walsall. There is on-site parking for visits, and Walsall Manor Hospital is within a short drive for wider healthcare support. The location offers a peaceful village feel while remaining well-connected to nearby towns.

Pelsall village centre, 5 min drive
Bus stop, 1 min walk
Pelsall Common, 5 min drive
Hospital, 15 min drive

Frequently
asked questions

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What is life like at Pelsall Hall?

Life at Pelsall Hall is warm, sociable and homely, with support shaped around personal routines, preferences and wellbeing. Residents can enjoy comfortable lounges, large accessible gardens, freshly prepared meals, daily activities and quiet spaces for rest. The atmosphere is friendly and lively, with a stable team who know residents well. There is plenty of choice in how each day is spent, whether that means joining activities, spending time outdoors, or relaxing in familiar surroundings.

Do you use agency staff at Pelsall Hall?

Pelsall Hall is known for having a stable, long-standing team, led by Home Manager Wendy Clifton. This means residents are supported by familiar faces who understand their routines, preferences and care needs. The home seldomly has external staff, helping create consistency, trust and a more personal experience of care. This is especially important for residents who feel reassured by seeing the same friendly people each day.

How do you care for residents living with dementia?

We provide specialist dementia care in a safe, supportive and familiar environment. The team takes time to understand each resident’s life story, routines, abilities and preferences, so care feels personal rather than clinical. Support includes gentle reassurance, adapted activities, meaningful engagement and help with daily tasks. The aim is to help residents living with dementia feel calm, respected and connected, while maintaining comfort, dignity and a sense of self.

Can I arrange a trial or respite stay?

Yes, Pelsall Hall offers short-term respite care and offers flexible trials of up to six weeks with all permanent contracts, giving residents time to experience the home before making a longer-term decision. A respite stay includes 24-hour personal care, accommodation, meals, drinks, laundry, Wi-Fi, activities and use of the home’s shared spaces. The team takes time to understand each resident’s routines and preferences, helping them settle in smoothly and feel reassured from the start.

Can residents personalise their bedrooms?

Yes, residents are encouraged to make their room feel familiar and personal. Pelsall Hall has 39 spacious bedrooms, most with en-suite facilities, and rooms can include personal belongings, photographs and suitable furniture. Each room has a telephone point, Wi-Fi access and a modern call system for reassurance. Bringing familiar items can make settling in feel easier, helping each room reflect the person who lives there.

What happens if my funds run out?

With our Home for Life funding assurance, residents can feel reassured that support is in place if their personal funds run out while living at Pelsall Hall. As part of Greensleeves Care, a not-for-profit charity, the focus is on care, security and long-term wellbeing rather than shareholders. This helps provide peace of mind, knowing the home is committed to supporting residents with stability, dignity and compassion.

Colleague and male resident

Ratings &
accreditations

My Sister-in-Law has been a resident at Pelsall Hall since October 2021 having lived at home during COVID and not able to cope due to her dementia. Our visits have usually been unannounced and we have had a warm welcome from the Staff each time. Her room is spacious and all facilities are clean and well maintained. Rosemary is always dressed well, her hair looking good and nails manicured. The Staff are very supportive listening to her and responding to her needs day or night. We are immediately contacted if they have any concerns. She enjoys joining in with the many activities put on by the Home and she always looks forward to her meals, cups of tea and reading the paper. The Home is spacious and has a lovely garden area where residents and family can meet during the summer months. We feel that she is safe and well looked after here. Thank you to all the staff.

Sister-in-law of resident

A legacy of care

Our home is part of Greensleeves Care, a leading group rooted in a charitable legacy that began after World War II with the Women’s Voluntary Service. Inspired by the green sleeves in their iconic uniform, our name reflects a long-standing commitment to compassion and service. Since becoming an independent charity in 1997, we have built on this heritage to deliver award-winning residential, dementia, and nursing care across England.

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Pelsall Hall, Paradise Lane, Pelsall, Walsall, West Midlands WS3 4NH

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