Resident Experience Coordinator

Greensleeves Care is a charitable, social care Trust providing residential and nursing care throughout the Midlands, East and South of England. We currently operate 24 homes and care for over 900 residents.

We believe that ageing should be a continued stage of development and growth, and as a result, our homes are characterised by variety and spontaneity. We have an unremitting focus on care quality and many of our homes have won national and regional awards.

We have a fantastic opportunity for a Resident Experience Coordinator reporting to the Director of Quality and Compliance. You will be responsible for:

• Managing a comprehensive process of gathering, analysing and reporting on feedback from our residents, relatives and partners in the delivery of care.

The Ideal candidate will possess:

• Substantial experience of working in the social care setting ideally in a position that involved working directly with both staff and residents and their relatives.
• Experience analysing and reporting on information is essential.

The position is head office based but will involve travel across all the homes with in the Greensleeves Care Portfolio.

For further details on this role please click on to the Job Description & Person Specification.

To apply for this role please attach your CV and Covering letter to the form on the right.

The closing date for this post is 12 noon, Friday 24^th May 2019

For an informal discussion about the role please contact Julie Clarges, on 020 7793 3674 or julie.clarges@greensleeves.org.uk.

The successful applicant will be appointed subject to an enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974.

Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community.