Welcome to

Viera Gray House

  • 27 Ferry Road, London SW13 9PP
  • Top 20 Care Group
  • CQC Good

At Viera Gray House, we provide residential, dementia and respite care in a calm, newly renovated home in Barnes, Richmond. Our residents enjoy comfortable en-suite rooms, leafy surroundings, fresh meals, meaningful activities and kind support, shaped by our charity values and Home for Life funding assurance.

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About Viera Gray House, our highly rated care home in Barnes

Viera Gray House is our recently renovated care home in Barnes, Richmond, set on a peaceful residential street close to Putney and Chiswick. We provide residential care, dementia care, respite care and end-of-life care in a warm, supportive home where comfort, companionship and personal routines are respected. We are proud to be recognised among the top not-for-profit care homes in Richmond based on independent reviews by residents and relatives (carehome.co.uk)

As part of Greensleeves Care, a leading charity and Top 20 care group in England, we reinvest every penny into the care, comfort and wellbeing of our residents. Our Home for Life funding assurance means residents continue to be supported if their funds run out. Our home is named after Viera Gray, a local deacon and humanitarian, and we continue to honour her legacy through kindness, community and charitable values.

Viera Gray House is rated CQC Good in all categories, reflecting the safe, caring and responsive support we provide each day. With us, residents enjoy newly refurbished en-suite rooms, fresh meals cooked on-site, daily activities, quiet lounges, garden spaces, and the reassurance of support from an experienced team.

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Care services

  • Residential Care
  • Dementia Care
  • Respite Care
  • End-of-Life Care

Key Facilities

  • En-suite wetrooms
  • Dining rooms
  • Lounges & snugs
  • Gardens
  • Conservatory
  • Hair salon
  • Residents’ kitchenette
  • Lift

“Our experience of Viera Gray is overwhelmingly positive. (…) The team never fails to demonstrate kindness, respect, and professionalism in all their dealings with residents and with us. Viera Gray is Mum’s home now, and she is thriving there.”

Daughter of Resident

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Why Choose Viera Gray House In Barnes, Richmond

Home for Life funding assurance

As part of Greensleeves Care, we continue supporting residents if their personal funds run out. This offers lasting reassurance and stability.

#1 care home in Richmond

We are proud to be the top-ranking not-for-profit care home on carehome.co.uk in our area. This reflects the trust residents place in our care.

Fund care, not shareholders

As a charity, every penny goes back into delivering thoughtful care, comfort and support for our residents. People always come before profit.

CQC Good in all categories

We are rated CQC Good in all categories, reflecting safe, caring and responsive support every day. Our team works with consistency and kindness.

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A Home for Life

Greensleeves Care’s Home for Life funding assurance means that if a resident’s personal funds are ever depleted, they will be supported to stay in the place they call home. This helps residents remain in their chosen care home, surrounded by the people and spaces they know, and gives families peace of mind.

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Our care services

Residential

Residential Care

We provide 24-hour residential care for residents who would benefit from daily support in a calm, friendly home. Our team helps with washing, dressing, medication, meals and mobility, while encouraging independence wherever possible. Personalised care plans are tailored to each resident’s needs and preferences, helping support feel natural and reassuring. Residents can settle in, enjoy familiar routines and make the most of each day. Freshly cooked meals, comfortable lounges, gardens and activities create a welcoming place to live.

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Life at Viera Gray House

Accommodation

We have 41 single bedrooms, each with its own en-suite wetroom, phone and TV points and modern call system. Rooms are spacious, newly refurbished and designed to feel calm, practical and personal from the first day. Residents can bring their own furniture where suitable, helping each room reflect familiar tastes, favourite belongings and a sense of identity. Profiling beds, complimentary Wi-Fi, natural light and our peaceful residential location help create a comfortable, private space for rest, routine, and quiet time. Each room gives residents a place that feels truly their own.

Viera Gray Accommodation
Viera Gray Accommodation
Viera Gray Accommodation
Viera Gray Accommodation
Bucklers Lodge 16 11 23 077 (2)

Fees & funding at Viera Gray House

At Viera Gray House, our fees are comprehensive and tailored to each resident’s needs. They cover fully personalised care around the clock, accommodation and furnishings, all meals and utilities, activities, and more. And, as we have no shareholders, every penny goes back into care and enhancing our residents’ lives.

We accommodate a range of funding options, including self-funding, local authority support and NHS Continuing Healthcare (CHC). We guide individuals and families through the funding process and support residents in remaining in care if their private funds are depleted.

Fees and key information
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What's included

  • 24/7 care & support
  • Spacious bedroom with en-suite
  • Nutritious meals & snacks
  • Utilities and Wi-Fi
  • Activities and outings
  • Access to all facilities
  • Laundry & housekeeping

A message from our care home manager

Viera Gray House in Barnes, Richmond

Viera Gray House is set on Ferry Road in Barnes, Richmond, a leafy part of South West London with a calm village feel. The surrounding area offers easy access to Barnes Green, Barnes Common, local shops, places of worship and riverside walks, with Putney, Chiswick and Hammersmith also nearby.

Barnes Bridge station is about 1 km away, with local bus stops near Ferry Road. Barnes is served by routes including 33, 72, 209, 265, 485 and 969. Parking in the local area can be limited, so planning ahead is helpful. Essex House Surgery is nearby on Station Road, while Queen Mary’s Hospital in Roehampton is one of the closest hospitals.

Barnes Bridge Station, 15 Mins walk
Barnes Green, 4 Mins drive
Barnes Common, 5 Mins drive
Hospital, 10 Mins drive

Frequently
asked questions

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What is life like at Viera Gray House Care Home?

Life at Viera Gray House feels calm, friendly and reassuring, with comfort, companionship and personal routines shaping each day. Residents enjoy freshly prepared meals, newly refurbished en-suite bedrooms, peaceful gardens, comfortable lounges, a light-filled conservatory and a varied activities programme. Our leafy Barnes setting brings a quiet residential feel, while our CQC Good rating in all categories reflects the safe, caring and responsive support residents receive.

Can I arrange a trial or respite stay?

We provide short-term respite care for residents who need extra support after illness, a hospital stay or a change in routine. A stay includes personalised care, freshly cooked meals, activities, comfortable accommodation and time to settle into the home. We also offer a 6-week flexible trial period, giving residents the opportunity to experience daily life, meet the team and feel reassured before making a longer-term decision.

How is the transition into care supported?

We take the time to make each move into the home feel gentle, personal, and well-supported. Before a resident joins us, we get to know their care needs, routines, preferences and interests, then create a personalised care plan. Our experienced team helps with settling in, building familiar relationships and making each bedroom feel comfortable. The first days are handled with patience, kindness and close attention to emotional wellbeing.

How do you care for residents living with dementia?

We provide specialist dementia care in a safe and supportive home environment. Our trained team uses calm routines, familiar surroundings and person-centred support for residents living with dementia. Care is shaped around life history, personal preferences, communication needs and daily comfort. Activities are adapted to support confidence, connection and wellbeing, helping each resident maintain their sense of self as needs change.

Can residents personalise their bedrooms?

Residents are encouraged to make their bedrooms feel familiar, comfortable and personal. We have 41 bedrooms, each with its own en-suite wetroom, telephone point, television point and modern call system. Own furniture can be brought where suitable, along with photos, ornaments and personal belongings that help the room feel like home. Complimentary Wi-Fi also helps support comfort, independence and connection.

What happens if my funds run out?

Through our Home for Life funding assurance, we aim to support residents in continuing to live at Viera Gray House if their personal funds run out. As a not-for-profit care home, our focus is on care, comfort, and long-term reassurance rather than shareholders. Each situation is handled with sensitivity and respect, with clear communication and support so residents can feel secure in the place they call home.

Colleague and male resident

Ratings &
accreditations

Our experience of Viera Gray is overwhelmingly positive. When Mum moved in last autumn after a debilitating stay in hospital, she was warmly welcomed and received excellent care. It was a pleasure to see her recover so quickly and settle in so well. The team never fails to demonstrate kindness, respect, and professionalism in all their dealings with residents and with us. Viera Gray is Mum’s home now, and she is thriving there.

Daughter of resident

A legacy of care

Our home is part of Greensleeves Care, a leading group rooted in a charitable legacy that began after World War II with the Women’s Voluntary Service. Inspired by the green sleeves in their iconic uniform, our name reflects a long-standing commitment to compassion and service. Since becoming an independent charity in 1997, we have built on this heritage to deliver award-winning residential, dementia, and nursing care across England.

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Viera Gray House, 27 Ferry Road, Barnes, Richmond, London SW13 9PP

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