Welcome to

Grosvenor House

  • 14 Grosvenor Gardens, St Leonards-on-Sea TN38 0AE
  • Top 20 Care Group
  • CQC Good

Grosvenor House is a leading not-for-profit care home offering residential, early dementia, respite and end-of-life care from our charming location overlooking the sea in St Leonards-on-Sea, Hastings. Our long-standing team provides calm, personalised support, with unique funding assurances and a flexible no-obligation trial to help you make a confident care choice.

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phone For friends and family: 0000 000 000

Summer Respite Offer

Enjoy our summer short-stay offer, stay for 3 weeks for the price of 2 (T&Cs apply). Find out more.

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About Grosvenor House, Our Top-Rated Care Home in St Leonards-on-Sea

Grosvenor House is a highly rated not-for-profit care home in St Leonards-on-Sea, Hastings, offering residential, respite and end-of-life care in a calm setting overlooking the sea. Rated Good in all areas by the CQC in 2026, the care home provides reassuring support for older people and their families, with kindness, dignity and respect at the heart of everyday life.

As part of charitable provider and Top 20 care group Greensleeves Care, our focus is on people, not profit. The experienced and stable manager and team supports residents with day-to-day needs, whether that means help with personal care, medication, meals, mobility, or simply feeling more confident and settled. Individuals and families can also take advantage of our six-week no-obligation trial stay, giving everyone time to experience life at Grosvenor House before making a longer-term decision.

Set within a characterful converted hotel, Grosvenor House provides residents with spacious and light-filled bedrooms, inviting lounges, airy dining room, a large patio overlooking the sea and public park and an on-site hair salon. With stunning sea views, nearby local shops and good public transport links, Grosvenor House offers comfort, access and connection.

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Care services

  • Residential Care
  • Early Dementia Care
  • Respite Care
  • End-of-Life Care

Key Facilities

  • En suite wetroom
  • Dining room
  • Large patio
  • Hair salon
  • Lounges
  • Lift
  • Wifi
  • Sea views

“My mum received exceptional respite care. The staff were kind, friendly and caring, the care home felt welcoming, and the food, cleanliness and daily activities were excellent.”

Daughter of resident

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Why choose Grosvenor House Care Home in St Leonards-on-Sea?

Home for Life

Your loved one will be supported to stay at Grosvenor House if their personal funds run out, giving families lasting reassurance.

Top 20 Care Group in England

Grosvenor House is part of Greensleeves Care, a leading provider as rated by residents and their families across England.

Fund Care, Not Shareholders

As a charity, every penny goes back into delivering thoughtful, person-centred care, rather than being paid to shareholders.

Long-standing dedicated team

Our stable management and care team, with little to no use of external staff, ensures care from familiar faces

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A Home for Life

Greensleeves Care’s Home for Life funding assurance means that if a resident’s personal funds are ever depleted, they will be supported to stay in the place they call home. This helps residents remain in their chosen care home, surrounded by the people and spaces they know, and gives families peace of mind.

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Our Services In St Leonards-on-Sea

Residential

Residential Care

Residential care at Grosvenor House is designed for older people who need day-to-day support in a safe, welcoming care home. Our experienced team can help with personal care, getting dressed, eating well, taking medication and moving around with confidence. Just as importantly, we encourage residents to stay as independent as possible, with routines, interests and choices respected. Families can feel reassured that their loved one is cared for with patience, dignity and genuine kindness.

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Life at Grosvenor House

Accommodation

Our bedrooms are spacious, calm, comfortable and easy to personalise, giving residents a private space that feels familiar from the start. Your loved one can bring treasured pictures, ornaments or small pieces of furniture to help them settle in. Many rooms enjoy large bay windows and sea or garden views, creating a peaceful setting for rest, reflection and everyday comfort. Practical features such as ensuite wetrooms, television and phone points support independence, while 24/7 call bell systems and monitoring aids are on hand whenever extra reassurance or help is needed.

Grosvenor House serviced apartment double bedroom with bay windows
Grosvenor House bedroom with bay window and hospital bed
Grosvenor House double bedroom with bedside lamp and coffee cup
Grosvenor Accomodation
Grosvenor Accomodation
Grosvenor House care home lounge seating with teal armchair, side table and “home” sign
Bucklers Lodge 16 11 23 077 (2)

Fees & funding at Grosvenor House

At Grosvenor House, our fees are comprehensive and tailored to each resident’s needs. They cover fully personalised care around the clock, accommodation and furnishings, all meals and utilities, activities, and more. And, as we have no shareholders, every penny goes back into care and enhancing our residents’ lives.

We accommodate a range of funding options, including self-funding, local authority support and NHS Continuing Healthcare (CHC). We guide individuals and families through the funding process and support residents in remaining in care if their private funds are depleted.

Fees and key information
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What's included

  • 24/7 care & support
  • Spacious bedroom with en-suite
  • Nutritious meals & snacks
  • Utilities and Wi-Fi
  • Activities and outings
  • Access to all facilities
  • Laundry & housekeeping

A message from our care home manager

Grosvenor House care home manager Amanda Newport wearing glasses and a white cardigan.

After over 40 years in care, I still believe the first thing families should feel when they walk through the door is reassurance. Choosing care is a big step, and my role is to make that step feel calmer, kinder and more personal.

I began as a care assistant, so I understand how important the everyday details are, from a favourite meal to a familiar routine or a quiet moment when someone needs extra comfort. Since becoming a Registered Manager here in 2016, I have been proud to lead an extremely loyal and dedicated local team that treats residents as individuals, not tasks.

As a small home, we take pride in our highly-personalised care. We want every person to feel heard, respected, and able to enjoy life in a way that feels right for them. Whether someone joins us for respite, longer-term residential care or end-of-life support, we take time to understand what matters most to them and their family. You are always welcome to visit, have a cup of coffee and see the atmosphere for yourself.

Amanda Newport

Registered Manager at Grosvenor House
Over 40 years in Care

Grosvenor House in St Leonards-on-Sea

Set on Grosvenor Gardens, the care home enjoys a peaceful coastal position in St Leonards-on-Sea, with the seafront close by and local shops, cafés, pubs and restaurants within easy reach. West St Leonards railway station is nearby, while St Leonards Warrior Square and Hastings are also accessible for visiting family and friends. The home overlooks the St Leonards beach and coastal path, as well as the West Marina Gardens. Residents benefit from the calm of the local area, with wider Hastings attractions within easy reach for outings. Long-established manager Amanda Newport leads the team with local knowledge and steady experience.

Railway Station 5 Mins
St Leonards Seafront 2 Mins
Local Shops 5 mins
Conquest Hospital 15 mins

Frequently
asked questions

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What is life like at Grosvenor House Care Home?

Life at Grosvenor House is friendly, calm and shaped around each resident’s choices. Your loved one can enjoy sea views, comfortable lounges, freshly prepared meals, outdoor spaces and a varied activities programme. Some residents like to join social events, while others prefer quieter routines, and both are respected. The team takes time to understand each person’s interests, habits and preferences, helping them feel comfortable, included and supported day to day.

Can I arrange a trial or respite stay?

Yes, along with a flexible no-obligation trial on all permanent stays, Grosvenor House offers short-term respite care.. This can be helpful after an operation, during recovery, while a family carer takes a break, or when families want to experience the care home before deciding on longer-term care. During their stay, residents receive personalised support, freshly prepared meals, access to activities and full use of the care home’s facilities. You can speak to the team to discuss dates and needs.

How is the transition into care supported?

The move into care is handled gently, with time taken to understand your loved one’s needs, routines and preferences before they arrive. The team will complete an assessment, create a personalised care plan and involve family members wherever helpful. Staff support residents as they settle in, encouraging the use of familiar belongings, regular contact with loved ones, and a routine that feels comfortable. We can also help answer questions and provide reassurance during the early days.

Will my loved one be cared for by familiar staff?

Yes, consistency is an important part of care at Grosvenor House. The care home is led by Amanda Newport, who has 42 years of care experience and has managed the home since 2016. She is supported by a dedicated, long-standing team who take pride in knowing residents as individuals. Seeing familiar faces helps build trust, comfort and confidence, especially for residents who may feel anxious about moving into a new environment.

Can residents personalise their bedrooms?

Yes, residents are encouraged to make their bedroom feel familiar and comfortable. Your loved one can bring personal items such as photographs, ornaments, favourite bedding or small pieces of furniture, helping the space reflect their personality and memories. Many bedrooms have sea views, and practical features may include en-suite wet rooms, television points and phone points. The aim is to create a private, peaceful room where residents can relax, knowing that support is close by.

What happens if my funds run out?

With Greensleeves Care’s Home for Life funding assurance, residents will be supported to stay if their personal funds run out. This gives families reassurance when planning long-term care, knowing that their loved one will be supported to stay if personal finances changed over time. In addition, as a not-for-profit care charity, Greensleeves Care reinvests fees back into care, staffing, training and the running of its care homes rather than paying shareholders. This gives families additional reassurance that all funds go into supporting great care and residents’ experience.

Colleague and male resident

Ratings &
accreditations

A legacy of care

Our home is part of Greensleeves Care, a leading group rooted in a charitable legacy that began after World War II with the Women’s Voluntary Service. Inspired by the green sleeves in their iconic uniform, our name reflects a long-standing commitment to compassion and service. Since becoming an independent charity in 1997, we have built on this heritage to deliver award-winning residential, dementia, and nursing care across England.

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Grosvenor House, 14 Grosvenor Gardens, St Leonards-on-Sea, Hastings, East Sussex TN38 0AE

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