Pelsall Hall

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Pelsall Hall

Paradise Lane, Pelsall, Walsall, West Midlands WS3 4JW

Pelsall Hall care home in Walsall

Pelsall Hall care home in Pelsall in Walsall is a lovely, homely and comfortable care home that provides Residential Care and Dementia Care to the older people of Bloxwich, Wolverhampton, Birmingham and the West Midlands. It has been certified as “Good” in all categories by the Care Quality Commission. The home is also highly rated on, a national independent reviewer of care quality.

Pelsall Hall is a great place to live and the team are completely focused on their residents and on delivering exceptional person centred care each and every day. The home is highly regarded by visiting professionals and is often described as the friendliest home in the area and you are guaranteed a warm welcome whenever you visit.

The residents are at the heart of everything that the care home does and are integral to the decisions made; this includes the daily menu and the activity planner. Every meal time the residents are given two main choices as well as an extensive alternative menu so they are always guaranteed to find something that they like. The menu is inspired by traditional home cooking and reflects accurately what the residents have always eaten.

The inclusive activity plan ensures the residents are never bored and they have always got plenty to do. Being active is one of the secrets to remaining fit and healthy and in maintaining a positive outlook for life so we try and ensure the residents have plenty to do every day. Of course the residents always retain the choice of what activities they wish to join in and which activities they don’t want to take part in.

The focus on residents and staff dedication to making sure residents are fully involved and are at the very heart of all decision making is why Pelsall Hall has been accredited by the Eden Alternative. This highly respected international benchmark of care quality truly shows how personalised the care is at Pelsall Hall. In fact Pelsall Hall is the only such accredited home in the local area.

Pelsall Hall is part of Greensleeves Care – one of the most highly respected and well regarded care charities in the elderly care sector. The majority of the people who meet us want to find out more about what being supported by a care charity might mean for them so please read more about Greensleeves Care.

If you are looking for a care home and care team who puts the residents first and do all they can to make this chapter of their lives special, fun and positive, then call Pelsall Hall now and find out what makes it so special.

Location and home
Pelsall Hall is located in a quiet residential area, which is conveniently close to Bloxwich and Walsall, with all their facilities, shops and entertainments.

Recently renovated, the home’s bespoke design features high quality and comfortable surroundings, bright attractive communal areas and lovely gardens, while at the same time having a uniquely friendly feel.

There are a total of 41 single rooms, nearly all of which have en-suite facilities. Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and TV point.

The home has many additional features for our residents. There is a comfortable lounge and a dining room that overlooks the garden. There is also a bistro area and a family room which has a PC with internet access for residents and visitors. There are also regular visits by a hairdresser and chiropodist.
Care and services
We offer
• Dementia Care
• Residential Care
• Respite Care

Our first priority at Pelsall Hall is always the care and wellbeing of our residents. We ensure that they feel safe and comfortable at all times. Our staff are highly trained to deliver individualised care for those with general care needs as well as those living with dementia.

Our activities are personalised to suit our residents’ wishes and interests and to enable them to stay active and as independent as possible. We have a dedicated activities coordinator who organises a schedule of entertainment and activities that is woven into the fabric of the day. In this way we keep days interesting and fun for all.

There is also a minibus so frequent trips for residents to local shops and attractions can be easily arranged.

Our chef provides three delicious freshly cooked meals every day. There is always a choice given and extra snacks are available throughout the day.

The chef will discuss with new residents any allergies or special dietary requirements they may have. Families are encouraged to come and have meals with their family members should they wish to. Drinks stations are positioned around the home to encourage hydration.
What families say
“Pelsall Hall is a wonderful, caring and very homely place. From our first initial contact with Pelsall Hall just over 2 years ago, we knew this was the best place our mom could be. We have experienced lots of happy moments at the home with mom- there is always lots of family events going on. I.e. Christmas shows, singers, animal visits, musical events, summer fair and bonfire night display. Everyone is always welcome. The care mom receives is fantastic and the attention shown by the staff to mom and all the other residents is genuine and comforting to see. After a spell in hospital in January 2016 we were so glad to be able to bring mom back home to Pelsall Hall where we know she is safe and well looked after.”
Daughter of Resident

“Pelsall Hall is to sum up in one word is "Brilliant" my father came here nine weeks ago. It is a great relief to know my father is here knowing, how well he is here. The home is spotless, the food great, great room always clean and tidy. When I see dad, he seems to improve on every visit looking calm and relaxed. He is very well groomed and looks great! I think it is very important to know how good the staff are here, very kind, caring and helpful. As a family and on behalf of my dad "Thank you".”
Son of Resident

“We looked at most of the homes within a ten mile radius and found Pelsall Hall way superior to the rest. Dad moved in and within days was a different man. Staff had got him mobile and eating well. We find the staff team really care; Steve the manager and Lynda the deputy manager are brilliantly helpful and caring also. The organisation should bottle Pelsall and share all over Walsall.”
Son of Resident

“Staff are very helpful- make visitors very welcome. Lovely atmosphere whenever we visit.”

“Very clean home staff very helpful residents enjoying activities with excellent activities coordinator Fiona. 5 star kitchen award.”
Relative of Resident
Linda Millington

Message from the manager:

Hi, my name is Linda Millington and I am the Home Manager of Pelsall Hall.

I believe that the residents we support are the drivers of any service delivery. The approach we take in delivery of care can and will change with increased needs, and the changing wants and desires of the resident group.

News at Pelsall Hall

Care Home Open Day at Pelsall Hall

Come and join us at Pelsall Hall on Saturday 21st April and celebrate the Care Home Open Day with us from 2pm to 5pm. As this event coincides with the Queen’s Birthday, Pelsall Hall will be holding food tasting from around the Commonwealth, accompanied by a steel band.