Borovere

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Borovere

10 Borovere Lane, Alton, Hampshire GU34 1PD


Borovere care home in Alton in Hampshire

Borovere care home in Alton is one of the warmest, friendliest and happiest Residential Care homes in Alton in North Hampshire and one of the most popular care homes in the whole of the Alton area. The residents enjoy the homely setting, living a positive and independent life supported by the caring professionals who are so proud to serve them.

People who visit the care home for the first time often remark on how happy the residents are and how relaxing the home is for them. This is something the Home Manager and her team pride themselves on and is part of the reason why Borovere is held in such high esteem by local health care professionals in Hampshire and also why so many people want to live there.

The team at Borovere are immensely proud to have been awarded the highly coveted Eden Alternative accreditation. This is an internationally recognised award that shows we live and breathe our values, always put our residents first and ensure that they retain a real sense of independence whilst being subtly cared for by our loving and professional team.

Borovere is part of Greensleeves Care, a charity that supports more than 800 older people in more than 20 care homes across England. Our rich history linked with the Women’s Royal Voluntary Service, from who we acquired care homes when Greensleeves Care formed in 1997, means that we genuinely care about the older people we support; indeed is our only reason for being here.

All of the funds the charity receives either through care fees or donations is spent directly on the residents’ care or in improving the quality of the homes in which they live. We are incredibly proud to operate a “home for life policy” which means that unlike many of the other homes in the area we would not ask somebody to leave if they ran out of money after living with us for some time.

If you are looking for a care home that puts the residents first and does all it can to make this chapter of their lives special, fun and positive, then visit Borovere.

Location and home
Borovere is an attractive care home set in beautiful grounds in Alton, Hampshire. It is situated near the town centre, a short distance from shops and amenities, but with the benefit of secluded landscaped gardens that offer the opportunity to enjoy the changing seasons.

Borovere has a total of 30 bedrooms including 28 single rooms and 2 double occupancy rooms, the vast majority of which have en-suite facilities. Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and TV point.

The large sitting room and the smaller TV room both overlook the gardens.
Care and services
We offer
• Residential Care
• Respite Care
• Dementia Care* (we care for residents with Mild cognitive impairment (MCI)/early dementia)

Our priority at Borovere is the care and well-being of our residents, ensuring that they feel safe and comfortable at all times. All our staff are highly trained to deliver individualised care, along with developing long standing friendships with our residents and family members.

Activities
We have regular activities in the home along with day trips to places of interest. We try and tailor what we do around either a group of residents or an individual: this could be around what they may have done in the past either in a career or as a hobby. We fundraise and have coffee mornings, dog shows and the occasional singer or pianist. There is flower arranging and baking as well as frequent trips out.

Menu
We always offer a choice of nutritious healthy balanced meals. Menus are compiled with seasonal foods in mind and residents contribute to the daily menu by means of food satisfaction surveys and they choose the main meal on the day of their birthday.

Our chef will discuss with new residents any allergies or special dietary requirements they may have. Allergens are listed on the menu. Families are encouraged to come and have meals with their family members should they wish to. Drinks stations are positioned around the home to encourage hydration and snacks are available 24 hours a day.
What families say
“My mother of 93 had lived at Borovere for 7 years and was very happy. She had a lovely room with all her personal photos and belongings. She really felt this was her home. During the last few months she had to be cared for in bed but was still given the dignity and respect as before. Her end of life care was exemplary and the support that my sisters and I received from all the staff was excellent. I was always made welcome by members of staff and enjoyed my visits very much.”
Daughter of Resident

“If I’ve got to end my days anywhere, I'd like to end them here”
Resident

“Loving, careful and interested staff. Attractive grounds & award winning food. We are so happy we found such a caring, professional home for mum.”
Daughter of Resident

“I would definitely recommend. The manager (Tom) and staff are all delightful to deal with. The cook has gone out of her way to provide dad with meals he enjoys, she has done an excellent job! The home has a very friendly and caring approach. A very luck find!”
Daughter of Resident

“Good friendly staff and caring atmosphere.”
Nephew of Resident

“My mother has been a resident for over three years. She has nothing but praise for the staff, who are caring, kind and hard-working. When I have had meals there I have found them very good, but mother can't cut or chew roast meats, so complains of this, though she enjoys all other meals. It's a smallish, friendly home and on the whole she is very content there. She is lively minded and regrets that few other residents are not, but that's not the fault of the home.”
Daughter of Resident

“A warm friendly home, every resident is treated well by all the staff. They are spoken to with kindness and humour. They are all helped in every way. Their days are often interesting and stimulating. The food is beautifully cooked and served. I am very happy with my brother’s treatment, all the staff speak English properly which is not the case in other homes locally.”
Sister of Resident

“We are very happy with Borovere and the care Mum is receiving.
The home has a very happy atmosphere and the staff are always very kind and polite.”
Son of Resident

“Knowing that my dad is really well cared for brings me an enormous sense of peace. He has been at Borovere for four years and I have never had any issues to complain about. The staff are fantastic and it really does feel like a home from home experience for the residents. It is like a well-run ship and all of the efforts made to keep my dad happy are apparent.”
Daughter of Resident

Team
Karen Shepperdson — Home Manager

Message from the manager:

My name is Karen Shepperdson. Prior to becoming the Home Manager at Borovere I was the Deputy Manager, which gave me a good insight into what makes a good care home “tick”.

At Borovere our aim is to make living in this beautiful home a positive experience. Every one that walks through our doors is important, whether residents, their family or friends. I have an open door approach for everyone, even if it’s just someone dropping in to see what we are all about.

We continue to be ambassadors for the Eden Alternative, empowering residents to make decisions about the way they live and actively looking for ways to maintain their individuality.

Above all I want Borovere to be a home where people feel listened to, where they are safe and comfortable.

News at Borovere

Borovere wins Unilever’s Cake Challenge

Borovere, a residential care home in Alton, was crowned one of the 20 national winners of a Novelty 90th Birthday Cake Challenge which was run by Unilever Food Solutions. This challenge was designed to commemorate the Queen’s 90th birthday.

Following a win of Unilever’s Gingerbread House competition in December 2015, Borovere decided to enter the Novelty 90th Birthday Cake Challenge. The residents opted for a birthday picnic theme, including a cake in the form of a table and an icing figurine of the Queen as a guest of honour! As the Queen shouldn’t celebrate on her own, the residents made a whole entourage of guests to keep her company. The picnic table, covered in iced table cloth, was adorned with sandwiches, biscuits and flowers.

Meg Hilton, Activity Coordinator at Borovere, said: “We are all incredibly pleased at being placed in the Top 20 again and are excited that a photo of our cake will be featured in the Unilever’s commemorative book Art of Care Home Baking.”

James Gunner, a resident, said: “I couldn’t turn down the competition! I enjoyed making the cake even though making the decorations was a bit difficult as I hadn’t done anything like that before.”