Borovere

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Borovere

10 Borovere Lane, Alton, Hampshire GU34 1PD


Welcome to Borovere – a warm and friendly Greensleeves Care home, close to the heart of the pleasant town of Alton in Hampshire. We specialise in providing excellent care for older people in a high quality setting that is homely throughout.

We are proud to be an Eden Alternative accredited home.

We encourage anyone thinking about care for themselves or a relative to contact us and arrange a visit. We will spend time with you to ensure that we fully understand your needs and will be happy to answer any questions you may have.

Location and home
Borovere is an attractive care home set in beautiful grounds in Alton, Hampshire. It is situated near the town centre, a short distance from shops and amenities, but with the benefit of secluded landscaped gardens that offer the opportunity to enjoy the changing seasons.

Borovere has a total of 30 bedrooms including 28 single rooms and 2 double occupancy rooms, the vast majority of which have en-suite facilities. Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and TV point.

The large sitting room and the smaller TV room both overlook the gardens.
Care and services
We offer
• Residential Care
• Respite Care
• Dementia Care* (we care for residents with Mild cognitive impairment (MCI)/early dementia)

Our priority at Borovere is the care and well-being of our residents, ensuring that they feel safe and comfortable at all times. All our staff are highly trained to deliver individualised care, along with developing long standing friendships with our residents and family members.

Activities
We have regular activities in the home along with day trips to places of interest. We try and tailor what we do around either a group of residents or an individual: this could be around what they may have done in the past either in a career or as a hobby. We fundraise and have coffee mornings, dog shows and the occasional singer or pianist. There is flower arranging and baking as well as frequent trips out.

Menu
We always offer a choice of nutritious healthy balanced meals. Menus are compiled with seasonal foods in mind and residents contribute to the daily menu by means of food satisfaction surveys and they choose the main meal on the day of their birthday.

Our chef will discuss with new residents any allergies or special dietary requirements they may have. Allergens are listed on the menu. Families are encouraged to come and have meals with their family members should they wish to. Drinks stations are positioned around the home to encourage hydration and snacks are available 24 hours a day.
What families say
“My mother of 93 had lived at Borovere for 7 years and was very happy. She had a lovely room with all her personal photos and belongings. She really felt this was her home. During the last few months she had to be cared for in bed but was still given the dignity and respect as before. Her end of life care was exemplary and the support that my sisters and I received from all the staff was excellent. I was always made welcome by members of staff and enjoyed my visits very much.”
Daughter of Resident - November 2015

“If I’ve got to end my days anywhere, I'd like to end them here”
Resident - April 2015

“Loving, careful and interested staff. Attractive grounds & award winning food. We are so happy we found such a caring, professional home for mum.”
Daughter of Resident- February 2015

“I would definitely recommend. The manager (Tom) and staff are all delightful to deal with. The cook has gone out of her way to provide dad with meals he enjoys, she has done an excellent job! The home has a very friendly and caring approach. A very luck find!”
Daughter of Resident - February 2015

“Good friendly staff and caring atmosphere.”
Nephew of Resident - January 2015

“My mother has been a resident for over three years. She has nothing but praise for the staff, who are caring, kind and hard-working. When I have had meals there I have found them very good, but mother can't cut or chew roast meats, so complains of this, though she enjoys all other meals. It's a smallish, friendly home and on the whole she is very content there. She is lively minded and regrets that few other residents are not, but that's not the fault of the home.”
Daughter of Resident - January 2015

“A warm friendly home, every resident is treated well by all the staff. They are spoken to with kindness and humour. They are all helped in every way. Their days are often interesting and stimulating. The food is beautifully cooked and served. I am very happy with my brother’s treatment, all the staff speak English properly which is not the case in other homes locally.”
Sister of Resident - January 2015

“We are very happy with Borovere and the care Mum is receiving.
The home has a very happy atmosphere and the staff are always very kind and polite.”
Son of Resident - January 2015

“Knowing that my dad is really well cared for brings me an enormous sense of peace. He has been at Borovere for four years and I have never had any issues to complain about. The staff are fantastic and it really does feel like a home from home experience for the residents. It is like a well-run ship and all of the efforts made to keep my dad happy are apparent.”
Daughter of Resident - January 2015
Team
Karen Shepperdson — Home Manager

Message from the manager:

My name is Karen Shepperdson. Prior to becoming the Home Manager at Borovere I was the Deputy Manager, which gave me a good insight into what makes a good care home “tick”.

At Borovere our aim is to make living in this beautiful home a positive experience. Every one that walks through our doors is important, whether residents, their family or friends. I have an open door approach for everyone, even if it’s just someone dropping in to see what we are all about.

We continue to be ambassadors for the Eden Alternative, empowering residents to make decisions about the way they live and actively looking for ways to maintain their individuality.

Above all I want Borovere to be a home where people feel listened to, where they are safe and comfortable.

News at Borovere

Retaining a sense of purpose

September is World Alzheimer’s Month – an international campaign to raise awareness about Alzheimer’s and challenge stigma associated with the condition. Alzheimer’s disease is the most common cause of dementia which affects memory, thinking, problem solving and language.

Greensleeves Care, a national care charity, has responded to this challenge by introducing a dementia service at all its care homes including Borovere in Alton. As part of its dementia service, the charity has changed the way it recruits and trains its staff and has created a dementia friendly culture within all its care homes. The care provided to residents is based on the principles of ‘personhood’ by Dr Tom Kitwood. He identified that all human beings have the need for comfort, attachment, inclusion, occupation and identity. These needs are even more significant for those living with Alzheimer’s and other types of dementia.

At Borovere care home, which supports people with early onset dementia, the residents become engaged with life at the home which helps to give them a sense of purpose. Some residents particularly enjoy gardening and find working with their hands therapeutic and soothing. An extra benefit is seeing the flowers they planted grow and blossom, giving the residents a sense of achievement.

Karen Shepperdson, Home Manager at Borovere said: “Our residents play a big and important part in the life of the home. We encourage the residents to take up activities which they enjoy and which they may have participated in before they came to Borovere, including gardening. It gives us all a real joy to see the smiles and happiness on the residents’ faces when they complete a task they particularly enjoy such as planting colourful flowers for our new patio.”

In addition to supporting residents with dementia at the care home, Borovere opened its doors to the local Alzheimer’s Society and will host their Quiz Night at the care home.