My name is Lauren Tubby and I am privileged to be Acting Manager of De Lucy House in Diss.

De Lucy House is a brand new home which has been designed to provide the best possible environment that assists the devoted team in putting the residents first in everything they do.

My role is to manage the day to day running of the home and I am dedicated about ensuring that residents receive personalised care at all times. I find it incredibly rewarding to support residents and see them thrive as individuals.

Every member of my team is committed to making a difference and supporting not only the people who live here, but their families and friends too.

My personal philosophy is to always have my door open to listen to anyone who wants to talk. This communication with others enables me to create an environment which is eternally improving to make our residents happy.