De Lucy House in Diss has been named one of the Top 20 Care Homes in the East of England 2021 by independent review platform, Carehome.co.uk.

The home, which offers both residential and dementia specialist care, has an admirable score of 9.9 out of 10 on the platform. De Lucy House also maintains a ‘Good’ CQC rating, consisting of four ‘good’ ratings and one ‘outstanding’ rating in the five inspection categories.

Greensleeves Care, the charity which operates both homes, has a core value of openness, whereby it strives to build trusting relationships by using words and actions that are sincere, not misleading. Carehome.co.uk reviews are submitted by residents and their families, and cannot be edited or removed by care organisations, and are therefore seen as an accurate and honest portrayal of UK care homes.

The reviews are often heartfelt and personal from family members of residents, for example, one resident’s wife posted the below 5-star review to carehome.co.uk in June 2021 for De Lucy House:

“The staff provide a warm welcoming atmosphere to everyone, they are always kind, considerate and go the extra mile. The health and happiness of every resident is their prime concern.”

Julie Clarges, Director of Quality and Compliance at Greensleeves Care, said:

“The carehome.co.uk review platform allows complete transparency, and the opinions of our residents and their friends and family are invaluable. Congratulations to our colleagues at De Lucy House for their continued hard work and dedication.”

For more information about De Lucy House, please visit: https://www.greensleeves.org.uk/care-homes/de-lucy-house-diss-norfolk/