Tickford Abbey care home in Newport Pagnell has been recognised for its improvements in the national Care Awards. Competing for this awards with 23 other care homes across the country, Tickford Abbey was officially crowned the ‘Most Improved Care Home of the Year 2020’.
Due to the government imposed lockdown, Greensleeves Care Awards needed to be held as virtual events in each award category instead of the annual gala event held at Raddison Blu Hotel in London. However, this has not diminished the value of the individual awards or the excitement from winning the award.
This award recognises the care home which has improved most over the past 12 months. All homes go through periods of change and have challenges to overcome, this award acknowledges the efforts of a home that has worked as a team to overcome the challenges before them, to improve the services being provided to their residents, to improve the working environment for their staff and to improve the standing of the home in the local community.
The home, which provides residential and dementia care, has been through a bumpy ride in the last few years leading to a Requires Improvement CQC rating in the January 2018 CQC inspection. Through consistent hard work and dedication from the staff and management team, the care home was turned around, resulting in a Good CQC rating by March 2019.
Debbie Thunder, Home Manager at Tickford Abbey, said: “All staff at the care home worked hard and improved residents’ experience, ensuring that the homely feel on which we pride ourselves is restored. We are delighted to be recognised for the work we put in over the past year with this important award.”