Harleston House in Lowestoft has been named one of the Top 20 Care Homes in the East of England 2021 by Carehome.co.uk.
The dementia care specialist home has a rating of 9.8 out of 10 on the independent review platform. Harleston House also achieved an ‘Outstanding’ CQC rating in its most recent inspection, so this announcement certainly adds to the sense of achievement for the home’s staff.
Greensleeves Care, the charity which operates Harleston House, has a core value of openness, whereby it strives to build trusting relationships by using words and actions that are sincere, not misleading. Carehome.co.uk reviews are submitted by residents and their families, and cannot be edited or removed by care organisations, and are therefore seen as an accurate and honest portrayal of UK care homes.
The reviews are often heartfelt and personal from family members of residents, for example the below 5-star review was posted to carehome.co.uk in June 2021 for Harleston House:
“I cannot speak highly enough of the dignity, care and respect my Nan receives from all of the team there. Without a doubt, I would recommend this establishment to anyone I know.”
Julie Clarges, Director of Quality and Compliance at Greensleeves Care, said:
“The carehome.co.uk review platform allows complete transparency, and the opinions of our residents and their friends and family are invaluable. Congratulations to our colleagues at Harleston House for their continued hard work and dedication.”
For more information about Harleston House, please visit: https://www.greensleeves.org.uk/care-homes/harleston-house-lowestoft/