De Lucy House

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De Lucy House

40 Victoria Road, Diss, Norfolk IP22 4HZ

De Lucy House care home in Diss in Norfolk

De Lucy House care home in Diss in Norfolk, is a stunning care home set in the centre of the historic and picturesque town of Diss. De Lucy House is a highly respected local care home that delivers outstanding residential care and dementia care to the older people of Norfolk and Suffolk. All rooms are spacious, beautifully designed and enjoy en-suite wet rooms. The plentiful and comfortable lounges and dining rooms are well complimented by the large, beautiful and accessible gardens.

De Lucy House is a purpose built care home which was designed utilising the latest resident focused research. The home enjoys a separate and self-contained specialist dementia care floor specially designed to allow the residents to be as independent as possible. We are proud that our care team provides such exceptional care and support for older people living with Alzheimer’s and other forms of dementia. All members of the team have undertaken specialist training that gives them a real insight into what living with dementia is like. The training is delivered by our own in-house experts, enabling staff to fully appreciate the daily challenges experienced by people living with dementia and the opportunities to make life better for those residents.

The residential floor is an equally positive place to live where the emphasis is on personal choice, residents’ control over their care and daily lives and maximum independence. It is often said that moving into De Lucy House has extended the residents’ independence much further than if they had remained at their own home.

The residents of De Lucy House enjoy a really positive and happy lifestyle with a packed activity programme chosen by them and lovely home cooked food with a menu also chosen by the residents that reflects the type of food they have prepared and enjoyed all their lives.

De Lucy House is part of Greensleeves Care, one of the most highly respected and well regarded care charities in the elderly care sector. Most of the people that meet us want to find out more about what being supported by a care charity might mean for them so please read more about Greensleeves Care.

If you are looking for a care home that puts the residents first and does all it can to make this chapter of their lives special, fun and positive, then call De Lucy House now and find out what makes it so special.

Location and home
De Lucy House is located on the edge of Diss, with its shops, entertainments and charming market place. The home has an enviable position overlooking the golf course.

The home’s wonderful bespoke design challenges perceptions of a traditional care home, with high quality and comfortable surroundings, landscaped gardens and bright attractive communal areas, while at the same time having a uniquely friendly feel.

There are a total of 60 single rooms, all of which are beautifully appointed and with full en-suite facilities. Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and TV point.

The home has many additional features for our residents: lounges, cinema room, hairdressing salon, coffee shop, activities rooms, balconies overlooking open countryside, two conservatories and four dining rooms. Our beautiful landscaped gardens allow residents to enjoy the changing seasons.
Care and services
We offer
• Residential Care
• Dementia Care
• Respite Care

Our first priority at De Lucy House is always the care and wellbeing of our residents. We ensure that they feel safe and comfortable at all times. Our staff are highly trained to deliver individualised care for those with general care needs as well as those living with dementia.

Our activities are personalised to suit our residents’ wishes and interests and to enable them to stay active and as independent as possible. We have a dedicated activities coordinator who organises a schedule of entertainment and activities that is woven into the fabric of the day. In this way we keep days interesting and fun for all.

Our chef provides three delicious freshly cooked meals every day. There is always a choice given and extra snacks are available throughout the day.

The chef will discuss with new residents any allergies or special dietary requirements they may have. Families are encouraged to come and have meals with their family members should they wish to. Drinks stations are positioned around the home to encourage hydration.
What families say
“De Lucy is an wonderful facility, newly constructed and custom built. The building is conveniently located with a beautiful rear area. The staff who make the home what it is are exceptional with many privately expressing to my wife and I how happy they are to be working here. Several have shared they have been in the care business for a number of years and De Lucy is the best place and environment they have been employed at. As a former paramedic I was able to care for my mother along with my wife for as long as possible but it became obvious that the standard of care she required with advancing age exceeded that which we were able to give. Having professional management and care staff, obviously happy in their employment and extremely accommodating has allowed us to make a wonderful transition from home. Living nearby we are able to visit each day while the tremendous burden of caring for an elderly parent is shouldered by others in a trusted setting.”
Son of Resident

“To all the staff at De Lucy House: Thank you for taking good care of father, during my time in hospital and making him comfortable. A fabulous home.”
Daughter of Resident

“I just wanted to say a heartfelt thank you for all the loving care and kindness you showed to mother whilst she has been poorly. I think you all do such an amazing job, you should feel so proud.”
Daughter of Resident

“Can’t thank you all enough for the amazing care you gave to our mother. You were patient, so kind and loving. You all really went beyond what was asked of you and gave the kind of care a family member would. Thank you so much.”
Daughter of Resident
Lucy Nicholas — Home Manager

Message from the manager:

My name is Lucy Nicholas and I am privileged to be the Home Manager of De Lucy House in Diss.

De Lucy House is a brand new home which has been designed to provide the best possible environment to put residents first in everything they do.

My role is to manage the day to day running of the home and I am dedicated about ensuring that residents receive personalised care at all times. I find it incredibly rewarding to support residents and see them thrive as individuals.

Every member of my team is committed to making a difference and supporting not only the people who live here, but their families and friends too.

My personal philosophy is to always have my door open to listen to anyone who wants to talk. This enables me to create an environment which is always improving to provide the best care for our residents.


News at De Lucy House

Care Home Open Day at De Lucy House

De Lucy House care home in Diss, Norfolk is opening its doors to the local community on Care Home Open Day on Saturday 21 April between 10am and 4pm. All visitors are welcome to join us for:
  • Zootastic - mobile petting zoo at 10.30am
  • Tour of De Lucy House and gardens
  • Robert Caton accordionist, playing nostalgic tunes and having a sing-along between 2-4pm
  • Traditional afternoon cream teas and a glass of bubbly to celebrate Her Majesty's Birthday - served from 3pm onwards
  • Fun activities with our amazing residents
  • A visit from Rossi's ice-cream van during the afternoon
  • A chance to find out about current opportunities and volunteering at De Lucy House.
We are a part of your community and we want you to be part of ours!