Home: Head Office

Location: Field-based

Pay details: £40,525 per annum

Posted date: 06/09/2021

Closing date: 26/09/2021

We are seeking a Family Liaison Manager to join our successful Business Development team. This post is a Trust-wide role that will optimise sales of rooms to private fee paying residents to ensure revenue and occupancy targets are met.


As our Family Liaison Manager you will generate and convert sales leads to meet occupancy and revenue targets. You will work with Homes to maintain records of all enquiries and track prospective customers from initial enquiry to final decision, creating a range of lead generation programmes. You will be integral in supporting our prospective candidates, building trust and positive relationships with prospective customers.

With the support of the Home Manager you will initiate, organise and run events that promote the services. You will be an ambassador of Greensleeves Care, actively promoting the service and the trust by clear, respectful and helpful communication with all potential customers.


You will be a consultative sales professional with substantial experience of customer relationship building. With experience of effective partnership working, you will have full knowledge and understanding of the referral and assessment process and sales monitoring system.

Candidates will require a relevant sales and/ or marketing qualification to degree level or equivalent experience. This role will be looking after our two homes in Hampshire with candidates ideally within commutable distance.


Greensleeves Care is one of the most respected care charities in the United Kingdom.  We provide exceptional 24-hour Nursing Care, Specialist Dementia Care and Residential Support to older people across England. We have more than 20 care homes across the UK and a Head Office based in Fenchurch Street, London.


As part of Greensleeves Care, we can offer a variety of benefits, such as 33 days annual leave including bank holidays, a generous company pension scheme as well life assurance and lifestyle benefits.